Mobile Hotspot devices only support using WPS security. If the Hotspot is plugged into a USB port, disconnect it. If you need help with doing any step on the device, visit visit our Device tutorials. Once you've checked all of the above: Make sure you're in T-Mobile coverage and have at least 2 bars of signal in your area. If you're roaming, check out our Data Passes. Check that the connecting device Wi-Fi is turned on. Update to latest firmware version for all devices. Restart the Hotspot device or phone.
Restart the devices you are trying to connect to the Hotspot. The overriding issue here is that most homes and vehicles tend to seek maximum energy efficiency when it comes to climate control and noise pollution, but the same energy-efficient glass and thick materials also make it more difficult to get a solid cell service connection.
Simply put, a cell signal booster gives you a workable signal even in deep dead zones in your home or car. It all starts with an outside antenna, which communicates with nearby cell towers and feeds the signal in. Once inside, a booster amplifies the cell signal received by the outside antenna and relays it to strategically placed indoor antennas in the troublesome spots more commonly known as dead zones. A mobile hotspot protects you against these nagging problems, whether they exist in your home or car, and it even guards you against future network changes or surrounding developments that may negatively impact the signal you already rely on today.
Quick Menu Vehicle Boosters What type of vehicle do you need to booster? Car RV Truck Fleet. Where do you need to improve your cell signal?
Building Fleet. If your device won't connect to your phone, it could actually be a device issue. Try connecting to your phone's hotspot with another device. If it works, the problem is likely not your phone.
Turn the Wi-Fi on your connecting device on and off and see if that fixes the problem. If not, try restarting your device. If you still have issues, you may need to take it in for repairs. If your hotspot is password protected, look at the password on your phone and make sure you've entered the password correctly on the device you're connecting with — if it's not, you won't be able to connect. If you're still having trouble, you can also change the password to something that will be easier to enter without mistakes.
Battery saver mode works by limiting certain non-essential functions on your phone to conserve battery life. This isn't supposed to include limiting your phone's ability to connect to a hotspot, but all software gets buggy from time to time. This is an issue that is known to occur, especially on Android.
Speaking of bugs in the system, even though your phone's Wi-Fi isn't usually the victim of them, it's not impossible for that to be the case. If it doesn't seem to be working, try switching it off and back on again and see if that fixes the issue. Wi-Fi isn't the only way to connect devices to your phone's hotspot. You can also pair your phone and computer using Bluetooth or a USB cable. To connect to an iPhone's cellular network via Bluetooth , turn on Bluetooth on your phone, connect to it from your other device, and confirm the connection on your phone.
Turn Cellular Data On and Off. The problem with Personal Hotspot might be related to your iPhone's connection to cellular data networks. If your phone is having trouble connecting to those networks, Personal Hotspot might not work either. Restart iPhone to Fix Personal Hotspot. You'd be surprised how often a simple restart of your iPhone will fix all kinds of problems. Consult our instructions on how to restart every iPhone, from the first generation to the latest model, in the link above.
Update iOS. Every new version of the iOS—the operating system that runs on the iPhone—includes bug fixes. Install the latest version of iOS to see if it fixes your problem.
Enable Maximize Compatibility on iPhone 12 Series. The iPhone 12 series phones have some different networking features and options than earlier devices, including 5G. These options can sometimes cause a problem for older models connecting to them. Every iPhone has a hidden set of carrier settings. These settings help your iPhone work with your phone company. Carriers issue updates from time to time, though not as often as iOS updates.
If Personal Hotspot isn't working, check for and install available carrier settings updates. Have you changed your phone plan recently or switched phone companies? Personal Hotspot might not be working because your plan doesn't include it. Most phone companies' data plans include Personal Hotspot these days, but some don't. You may also be able to remove the feature. So, before you do anything else, log into your phone company account and make sure your plan includes Personal Hotspot.
If it doesn't, add it.
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